Immersing TheLadders in mobile technology, one device at a time

Posted by Kyri Sarantakos

August 15, 2013 @ 10:33 PM

Back in June, with the company’s 10-year anniversary on the horizon, CEO and Co-founder Alex Douzet and I reflected on how far we’ve come. Marc Cenedella started the company as a small, weekly email personally sent to a few subscribers. Ten years and many-million lines of code later, we’re distributing job matches and the most relevant job information to more than 6 million job seekers online, via email, on our mobile-optimized website and through our mobile app.

App-on-Phone

This conversation led us to a realization: we just released our native iOS app and saw that many of our employees did not have iPhones to use it. We, as a mobile-first job-matching and information service, need to be immersed in the technology that we’re expected to create, update, sell, promote, and troubleshoot with job seekers. It’s not just the product team who needs to understand the mobile platform and its unique nuances – it’s all of us. Our customer support team needs to translate the benefits and troubleshoot with our customer base; the PR team needs to communicate the app’s differentiation to the media; the B2B sales team needs to understand and communicate how the app improves the employer experience.

Topics: #TheLaddersLife, TheLadders Dev

Employee Spotlight: John Dombek

Posted by Mike Deissig

August 12, 2013 @ 10:22 PM

TheLadders welcome its newest member to the team, John Dombek!

jdombek-130x130A company is only as good as the employees who build it, and TheLadders is no exception. We're proud to have an extrordinary pool of talent in our New York office, and we’d love for you to get to know some of our awesome teammates who make TheLadders the leading job-matching service for career-driven professionals. Here's a quick Q&A with John Dombek.

Hi John! How long have you been with TheLadders?

I’ve been with TheLadders for about four months.

What is your official job title and what are your responsibilities?

My job title at TheLadders is Data Analyst. Up to this point, my primary responsibilities have been providing analytic support to our Consumer and Enterprise Marketing teams.

Topics: #TheLaddersLife

TheLadders: Conquering goals, one triathlon at a time

Posted by Sarah Woodard

July 17, 2013 @ 10:30 PM

TheLadders team swims, bikes and runs together during the 2013 Aquaphor New York City Triathlon. 

ladders-triathalon

TheLadders is proud of its corporate culture, and rightfully so – the atmosphere is fun, creative, and high-energy, and employees are constantly offered perks ranging from catered lunches and happy hours, to myriad company events and sports teams. A dynamic start-up atmosphere is fantastic, but I consider the best aspect of TheLadders’ culture to be leadership’s support of goals and growth.

This support comes in many forms. Professional development is encouraged with relevant courses reimbursed and regular promotions from within, as well as personal and community development. TheLadders helped me with one of my personal goals recently, as well as a charitable group’s goals, through its support of a triathlon team that races in the Aquaphor New York City Triathlon each year. This year the race took place on Sunday, July 14, and among the athletes who braved the 1,500m Hudson River swim, 40k bike ride up the West Side Highway and 10k run in Central Park were 10 current and former employees of TheLadders.

Topics: #TheLaddersLife

Part 3: What “Lean UX” looks like - a story of product development

Posted by Michelle Zassenhaus

July 11, 2013 @ 11:06 AM

The third part in a multi-part series about the "Lean UX" approach to product development at TheLadders.

We created the app because it was clear our customers needed an on-the-go solution for their job search. What was unclear was exactly how we could best deliver value to them. We had some hypotheses about that and did some quick tests – both on the jobseeker and the recruiter sides. These tests provided essential direction and built empathy around the specific beliefs, goals and challenges of the users our product was serving. But how to move forward?

Start with scenarios

Armed with a better understanding of users’ needs, it was time to take a stab at what the product would look like. This moment can be paralyzing, but I like to conquer it by designing scenarios. This means imagining what each screen would look like during a single complete session in which a typical job seeker uses the app. This approach helps you understand how each part of the system needs to be threaded together to create a simple experience from the user’s point of view.  Once the broad strokes are established, I can circle back and consider the implications this has for the overall system, and what special conditions and states need to be considered.

Topics: #TheLaddersLife, TheLadders Dev

Eat my dust!

Posted by Alexandre Douzet

June 26, 2013 @ 07:12 PM

Wow, what a week we just had at TheLadders!

Our native iOS mobile app went live on the App Store last week and was featured exclusively in TechCrunch on June 18th.

In just one week, the app has been downloaded more than 100,000 times, rising to the top ranks on the App Store and claiming the number-one spot in the “Free “and “Business” categories and joining the “Top 50 Apps” overall. It is a great achievement and testament to the hard work we put into developing our iOS app. Although dozens of career apps exist, none of them were built with the on-the-go job seeker in mind. We have designed a clean, intuitive interface to streamline the job-matching experience. As a result, our team was not surprised by the app’s first-week performance.

Topics: #TheLaddersLife

Employee Spotlight: Rakib Azad

Posted by Mike Deissig

June 05, 2013 @ 05:04 AM

TheLadders welcome its newest member to the team, Rakib Azad!

A company is only as good as the employees who build it, and TheLadders is no exception. We're proud to have an extrordinary pool of talent in our New York office, and we’d love for you to get to know some of our awesome teammates who make TheLadders the leading job-matching service for career-driven professionals. Here's a quick Q&A with Rakib Azad.

 

Hi Rakib! How long have you been with TheLadders?

Just over two weeks.

Welcome aboard! What is your title at TheLadders and what are your responsibilities?

Sr. Manager of Financial Planning & Analysis (FP&A). I will oversee the financial budgeting, forecasting, and analysis for the overall business, while also analyzing everything in between for key business insights.

Topics: #TheLaddersLife

Part 2: What “Lean UX” looks like - a story of product development

Posted by Michelle Zassenhaus

May 24, 2013 @ 07:46 AM

The second part in a multi-part series about the "Lean UX" approach to product development at TheLadders.

Last time we met, I introduced the concept of "Lean UX", and discussed how we're putting it to work in the development of our mobile application. We got our arms around the core hypotheses, and did some quick tests with users. Next, we wanted to see how our concepts would shake out with recruiters - because after all, we can't make job seekers happy if they aren't hearing from the people who have the jobs.

The Meaning of "Team" (and why it's essential to Lean UX)

Before going further, please allow me a brief interlude on what it means to be a "team" at TheLadders. We work in a loose agile/scrum approach (more buzzwords!) - which essentially means that cross-functional teams take on a problem statement and solve them independently. While the size of the teams vary, they often follow this configuration: development team (3-5 engineers including Q/A), a scrum master (or tech lead), a product owner, a UX designer, and a Visual Designer. (Additionally, copywriters work across teams.) The scrum master, product owner and UX designer form a sort of trifecta of team leadership, but in general, the entire team collaborates around creating solutions.

Topics: #TheLaddersLife, TheLadders Dev

Getting “Uncubed”

Posted by TheLadders Contributor

May 22, 2013 @ 12:31 PM

Sean talks about getting "uncubed" with some of the most influential folks from NYC's technology sector.

I'll admit it, I love attending job fairs. Sure, it's an incredibly exhausting experience to talk to one person after another for several hours. However, if you thrive on interacting with others, it is also hugely stimulating. I've attended a number of job fairs lately looking for great engineers to join our team here at TheLadders. 

Uncubed, which we attended Friday, is one of my favorites. It bills itself as something of an "un-job fair." I'm going to respectively disagree with them. Uncubed is everything I love about job fairs but taken up a notch. The energy level is higher. Perhaps it's the music, or the food, or the alcohol that flows freely. Maybe it's the electricity that is New York City and its citizens. Whatever it is, Uncubed feels different. Louder. Stronger. Faster. Better.

Topics: #TheLaddersLife, TheLadders Dev

Igniting my network with NAPW... and Star Jones!

Posted by Amanda Augustine

May 15, 2013 @ 10:15 AM

I recently attended the 2013 NAPW National Networking Conference. Approximately 1,500 successful business women from all over the country gathered in New York City for a day of learning, networking, and inspiration.

If you’ve read my articles on The Career Chronicles, or follow me on Twitter and Facebook, you’ve probably read about my involvement in the National Association of Professional Women (NAPW) before. NAPW is an exclusive network for professional women to interact, exchange ideas, educate, and empower.

Topics: #TheLaddersLife

Part 1: What “Lean UX” looks like - a story of product development

Posted by Michelle Zassenhaus

May 01, 2013 @ 05:02 AM

The first part in a multi-part series about the "Lean UX" approach to product development at TheLadders.

There are lots of buzz words flying around in product development these days, but what they are and how they are applied can be hard to grasp. I'd like to pull the curtain back and share how we've been applying “Lean UX” in product development at TheLadders.

My team has been working on an iPhone application for our job seekers, which is due to launch in the coming months. As Lead User Experience Designer on the project, I have collaborated closely with my team, applying a "Lean UX" approach - which TheLadders is known for, thanks to the great work of Jeff Gothelf and Will Evans, my predecessors here. In this multi-part series, I'll share with you how we got through the early, foggy stages of product definition quickly; how we built out the guts of our app while constantly testing with users; and a cutting-edge long-term study we're running with real users for the last two months of development, while we refine the last set of features.

Topics: #TheLaddersLife, TheLadders Dev