At Your Service

Posted by Patty Youngclaus

October 4, 2012

Here at TheLadders we are constantly working to find the best way for you to land your next position. Whether it’s improving the tools you are using, such as your resume or your cover letter, or offering valuable job-seeking strategies, we want to help you go about your search in the best way possible. What that boils down to is that, if we think that our members could be doing something better, we don’t wait for them to ask.

One of the first things we do is let our members know the importance of having an up-to-date profile and resume searchable on TheLadders. We recently went through our database and found thousands of members that had old profiles and resumes, or no resumes at all. There is no doubt that routinely updating your resume and membership profile on TheLadders greatly increases the attention you receive from recruiters and hiring managers.

To help our members get the most value from our services, we hit the phones to relay the importance of an up-to-date resume. And the message was well received! Within the first few weeks, 7,000 members went from unsearchable to searchable on TheLadders by completing their profiles and uploading their resumes. Most importantly, these 7,000 members are now closer to landing their next position.

Remember, we are here to answer your questions by phone, email or live chat, but as we come across tips to improve your job search, you may get answers from us before you even know the question.

Drake Naplesis the Team Lead of the Job Search Support Center (JSSC) at TheLadders. He strives to ensure members of TheLadders are using the website as efficiently and effectively as possible to land their dream job.