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How to Network Without Begging [Ask Amanda]

  
  
  

Question:

What is the best way to contact connections and ask them for an informational interview without making it sound like you need a favor? Most people think that the person just wants a job, so they do not reply. —M.R., Claremont, CA

Answer:

I am a big fan of conducting informational interviews as part of any job seeker’s networking strategy, especially if you’re new to the job market or considering a transition to a new field or industry.

They are a great way to grow your connections, promote your personal brand, learn about the job market in your targeted field and uncover unpublished job leads.

how to network without begging resized 600However, they’re not about begging for favors. You should never go into an informational interview expecting to come away with a job lead. As the name suggests, the goal of an informational interview is to gather more information and grow your network so you’re better equipped to navigate the job market. A job lead would be a bonus.

But before we talk about how to reach out to your connections, we first need to discuss who you should be reaching out to.

Take a good look at your current network and prioritize your contacts based on their ability to help you. The first group will be people within your current or desired line of work: former colleagues, vendors, business partners, customers and so forth. Hopefully these are people with whom you’ve maintained a friendly, if not close, relationship. Who in this group is actually in a position to know about industry news and job openings? Target those people.

But there’s also another group of contacts that will be incredibly valuable because of their social reach. They are the social butterflies among your circle of friends. You know the ones – they tend to run in a number of very different social circles and love gathering people together and making introductions. Malcolm Gladwell refers to them as “connectors” in his book, The Tipping Point. Whether in your industry or not, connectors like this can be an important gateway to other valuable connections.

This social butterfly will be able to put you in touch with people you might never meet otherwise — and talking you up to connections could help you secure a phone call or lunch meeting. A social butterfly is good at that.

Now that we’ve identified the right people to target, it’s time to discuss your approach.

Professional Connections

When you’ve been out of contact with people you’ve worked with in the past, it can feel very weird reaching out. And you’re right – the assumption will probably be that you’re looking for job leads. To help combat that, I recommend you reconnect before you ask for anything. Send a simple note via email or over one of your social networks saying hi and asking how everything is going. If you’ve noticed they’ve changed companies or passed some career or family milestone, mention it and congratulate them (hint: do a little online research). It’s an easy excuse to reach out.

Subject Line: Catching Up – Amanda Augustine

Hi Bob,

Long time no speak!

How’s everything at Amgen these days? I was on LinkedIn yesterday and noticed you were recently promoted to Senior Director – congratulations! How’s the new gig treating you?

I’d love to grab lunch with you next week and catch up. Let me know if you’re available.

Please send my hellos to Brennan and the boys!

Best,

Amanda

The fall season is also a great time to reconnect with people you haven’t spoken to in a while. Find out how their summer was, and now that everyone is back to school and their old routines, it’s the perfect time to catch up over lunch or happy hour. There’s no major “ask” on your part, and it won’t appear like you’re begging for job help.

Once you’ve reconnected, then you can pick their brain about their company or industry, and find out if they can help. Don’t ask for a job. Most people you meet with won’t be able to offer that type of help. And if they have to say no, it makes them less likely to help you in other ways. What you can ask for is a job reference, an introduction to another contact or some insight into the industry.

Personal Acquaintances

If it’s an acquaintance that one of your friends or colleagues knows well and has recommended you speak with, the best thing to do is ask your contact to send an email of introduction to you and the acquaintance. This works well because your friend will most likely speak to the person individually before sending an email, already advocating on your behalf (always a good thing!). When you respond, it’s best to reply-all to the message, leaving your mutual contact copied on your email response, so it will be clear that you replied.

In some cases, your friend will simply speak to the acquaintance over the phone on your behalf and you will be tasked with sending a note to the person first. If you find yourself in this situation, ask your friend for the person’s email address and send a message referencing the mutual friend’s name in the subject line. Clearly explain why you’re reaching out (hint: don’t say you want them to help you find a job) and end with a call to action. Here’s a sample message you can use as a starting point:

Subject: Hello from Sarah Brinker’s friend

Hi John,

Our mutual friend Sarah Brinker recommended I reach out to you, as I’m exploring different career options and am very interested in learning more about the healthcare field (specifically pharmaceuticals). From what Sarah has said, it sounds like you’ve had quite an amazing career at Johnson & Johnson! I’d love to buy you a cup of coffee next week and pick your brain. Please let me know if you’d be open to meeting. I look forward to hearing from you.

Best,

Amanda

Pay It Forward

When connecting with either type of contact in your network, look for ways where you can provide value or offer help. During your job search, you’ll learn a ton about the job market that the average professional doesn’t know. Share information you’ve learned along the way that is relevant to your contact – this could be in the form of industry news, a recruiter recommendation or a job opening that is a good fit for that person.

Keep in mind that you don’t have to provide value that’s strictly job-related. Perhaps your contact is a major sports fan and you heard about some great documentary that’s coming out about a favorite team – send the link to let him know you thought of him. Perhaps during lunch the person mentions that her family is planning a trip to Bermuda and you’ve been there before. Offer to email her a few restaurant recommendations.

Approach networking and informational interviews as a give-and-take relationship where you will gain as well as provide value, and you will find it much easier to reach out to people without turning into a beggar.

Click on the link for more information on networking.

Amanda Augustine

Amanda Augustine is the Job Search Expert for TheLadders. She provides job search and career guidance for professionals looking to make their next career move. Have a question for Amanda? Submit your question here for a chance to have it answered in her weekly column, and be sure to follow @JobSearchAmanda on Twitter and “Like” her on Facebook for up-to-the-minute job-search advice.

Comments

Great info. Sometimes it's difficult to reach out to friends & associates that way, informational interview, but a great way to gleen additional info. Thanks a lot.
Posted @ Wednesday, September 12, 2012 1:57 PM by Jim Colin
It is good, I may use it 
 
Arthur Mboue
Posted @ Wednesday, September 12, 2012 6:21 PM by Arthur Mboue
I don't have any issues reaching out to more senior people within the company that I may have crossed paths in the past and actually I'm currently doing that. I have had several very positive conversations about my career. My issue is when is the right time to follow up on those conversations. It's difficult because I don't want to come off as a pest.
Posted @ Thursday, September 13, 2012 7:29 AM by Bill
Excellent info. I never thought of networking that way. Thanks!
Posted @ Thursday, September 13, 2012 9:21 AM by Quy Tu
I am trying to return to work after 16 years of being home raising chidden. I just turned 50 and it feels like I am old in the market to start again. I worked in Property manager for a large retail corp and ran a small event planning company. Now what? How do I break back in?
Posted @ Thursday, September 13, 2012 9:31 AM by Kathleen
Hi, Amanda 
This is a useful and timely info. Thanks for that.  
I am actually looking for a job, and I still have good professional contacts in my field of expertise (logistics and shipping). But my academic background and professional achievement make my former colleagues think I should have been a "big boss" by now, and that appearance does not help me in engaging serious conversation about my actual situation and ask for their help.  
Now I have to redefine another strategy for shaking my network to help me reach my goal. But I have an issue: how do I deal about the misconception they have about my actual situation? 
Kind regards
Posted @ Thursday, September 13, 2012 6:27 PM by Magloire Achidi
Amanda, you didn't mention how to deal with rejection. That is, if Bob doesn't respond to your invite for lunch or Sarah's friend doesn't respond to your email. A good number of folks will not respond to emails like yours. So, how do you deal with rejection? Do you have Sarah call her friend and see if she can set something up? What about Bob, do you "X" him off?? 
 
 
 
Otherwise, I think your approach would work with some folks. It's all in knowing your target audience.
Posted @ Sunday, September 16, 2012 5:46 AM by GJ
I am really enjoying what I've seen from Ms. Augustine, all is so relevant and spot-on. Keep it up! 
 
Thank you.
Posted @ Sunday, September 16, 2012 11:21 AM by Jenn
CJ - great question about dealing with rejection!  
I say follow up with the person you reached out to 1 week after the initial contact (unless your mutual contact gave you a different timeline, ex)"I know John's going out of town on business for the next 2 weeks, so he may be slow to follow up") If still no response, reach out to your mutual contact and mention you haven't heard back. If it's a contact you're trying to reconnect with, wait 1-2 weeks and follow up 1 more time. After that, consider it a dead lead and move on. The goal is to maintain a consistent level of activity re: recruiter outreach, networking and job applications so you always have multiple leads in your pipeline, all at various stages of traction. That way, you can't obsess over 1 lead too much, and you always have activity going on.  
Make sense?
Posted @ Monday, September 17, 2012 9:10 AM by Amanda Augustine
Thanks for your kind words, Jim, Arthur and Jenn! I appreciate it and am glad I could help! :)
Posted @ Monday, September 17, 2012 9:14 AM by Amanda Augustine
Magloire, this is a bigger question that requires more space than the comments will allow. Can you submit your question to Ask Amanda at http://theladders.per.fm/ask-amanda-home? But at a high level, it sounds like you need to craft the story behind your new goals, and work that into all elements of your personal branding: resume, cover letter, online profile and value proposition/elevator pitch.
Posted @ Monday, September 17, 2012 9:16 AM by Amanda Augustine
I hear you, Kathleen! This is a question I've been hearing a lot recently. Check out this coming Wed's column, as it addresses a similar concern. Also, Google "Women@Work" & check them out - this will be a good resource for you.
Posted @ Monday, September 17, 2012 9:21 AM by Amanda Augustine
Bill, check out my response to CJ - this should help you as well
Posted @ Monday, September 17, 2012 9:23 AM by Amanda Augustine
Thanks for the timely advice. I am "betweeen' jobs right now, working part-time in my chosen field - golf. It gives me faith to her words of encouragement
Posted @ Monday, September 17, 2012 6:52 PM by Jim Awsumb
Please cancel my membership in theladders.com. I have found a job and don't need the membership any longer
Posted @ Tuesday, September 18, 2012 4:47 PM by Reese Smith
Please subscribe me to this blog by email.
Posted @ Wednesday, October 10, 2012 9:19 PM by Donna Bryant
Congratulations, Reese! I've gone ahead and contacted our Job Search Support Center to make sure you're all set. Best of luck with the new gig!
Posted @ Tuesday, October 16, 2012 3:59 PM by Amanda Augustine
Donna, you can subscribe to the blog posts from this page. Just go to the upper right hand side of this page and add your email address to field that says "Your email:", just below the "Subscribe by Email" title. Click the gray "Subscribe" button and you're good to go.
Posted @ Tuesday, October 16, 2012 4:02 PM by Amanda Augustine
I recently applied for a job at a golf course, but I havn't heard back from them. My teacher said that she is friends with the manager, and her daughter even used to work there. I was wondering how i could hint to the employer, that I am friends with one of his old employees.
Posted @ Tuesday, April 30, 2013 2:24 PM by Jack
Hi Jack
 
I don't know if you need to name drop in the interview (see http://ow.ly/kA0bl), but it would be a good idea to pass your resume or a copy of your application to your teacher and ask her if she would mind recommending you to her friend. This will increase your chances of getting called in for an interview.  
 
Also make sure your online presence is cleaned up, since we know most employers will check this before they decide to call you in for an interview (see article: http://ow.ly/kA0y2) and that you're prepared for the interview(see article: http://ow.ly/kA0GK)
Posted @ Tuesday, April 30, 2013 2:31 PM by Amanda Augustine
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